Join our email list for Professionals
You'll receive evidence-based resources, actionable skills, and my Best Practices Guide
Join our email list for Individuals
You'll receive rich insights sent infrequently, and
my Holistic Self-Care Guide
Looking for FREEBIES? Professionals click here
Looking for FREEBIES? Individuals click here
Empowering Beauty Professionals with trauma-informed coaching, supportand resources for themselves and their clients
​​Beauty Professionals interact with their clients in tender, gentle ways that convey trust and care, which facilitates people opening up and talking about serious aspects of their lives. ​
​Often times in the beauty service industry, your clientele can open up in vulnerable, raw ways, putting you in a position where you're not sure how to handle it. This might make you feel anxious, uncomfortable, and stressed.
There are two ways I can support you:
​
-
I can help you have better conversations, process stressors, set safe boundaries, and enhanced self-care so that you and your clients feel empowered, respected, and heard.
-
​I can also be a resource that you can share with your clientele so they can get professional support for what they are going through.
If you want to provide amazing beauty services and still have great conversations that don't leave you feeling drained, fatigued, or anxious, let's book a 30-minute call to discuss how you can achieve that.
​​​​My work is personalized, 1-on-1 and confidential.
A Beauty Professional story as old as time...
"Beauty Professionals reflected somewhat humorously on just how much clients divulged to them...
‘You immediately tell your hairdresser too much, there is no six-month dating period. It’s like date number one, here’s all my darkest secrets and then you progress from there.’
Yet there was also a very serious element to what was sometimes disclosed by clients – which, according to the workers interviewed, included everything from daily stresses, to intimate partner abuse, terminal illness, gender identity issues, mental health concerns...
​
Addressing the silence: Utilising salon workers to respond to family violence, 2023​
Benefits:
-
Experiencing non-judgmental, compassionate support, help, and care when going through hardship helps reduce the feeling of burden and increases the sense of relief.
-
Become healthier, more grounded, and attuned to enhance resilience and wellbeing.
-
Increase feelings of motivation, empowerment, engagement, and encouragement.
-
Access to insightful resources.
-
Increase safety, security, and trust.
-
Learn best practices to prevent missteps and stressors.
-
Protect against labour and resource losses.
-
Identify workplace champions.
-
Evidence-based practices to build skills.​
This confidential, personalized emotional, logistical, and practical support includes:
-
​Communicating compassionately
-
Staying grounded and centred during emotional intensity
-
Skillfully supporting and responding to clients and colleagues
-
Emotional processing, including client disclosures
-
Responding appropriately to disclosures of traumatic experiences
-
Skilled support before and after challenging interactions
-
Navigating challenges and strategic problem-solving
-
Advancing safety considerations
-
Stress management
-
Enhancing self-care
-
Holistic trauma processing and recovery
-
Resources​
Lighten your load by supporting your clientele with resources
My goal is to alleviate weight in the network.
Give your clientele this resource so you can focus on your area of expertise.
If you have a client that is struggling and would benefit from support,
please refer them to:
Our direct and effective strategies empowering clients to confidently reclaim their lives with courage, clarity, and renewed hope.
About Chavisa (sha-vee-sah)
As a trauma-informed consultant and coach, I am a subject-matter expert drawing from professional and personal experiences, including:
-
An interdisciplinary Master’s degree in social sciences
-
A Graduate Diploma in Adult Education
-
Expertise in Gender-Based Violence, Hidden Abuse, Financial Abuse, and Post-Separation Abuse
-
Certified Trauma Recovery practitioner (CTRC)
-
Certified Jikiden Reiki practitioner (Okuden 奥傳 Level)
-
Certified Divorce Coach (International Coaching Federation, CDC) with a specialization in parents in high-conflict separations and divorces
-
Ongoing training, including trauma-informed interventions and addressing financial abuse.
​
These skills allow me to deliver tailored, holistic, and comprehensive solutions to my clients.
Our services are evidence-informed
Beauty industry research findings:
2023
Addressing the silence: Utilising salon workers to respond to family violence,
"...Salon workers occupy a unique role with clients (Hill and Bradley, 2010), and it is in the intimate space of the salon that strong client–worker relations involving trust can develop over repeat visits (Eayrs, 1993; Garzaniti et al., 2011). Given the intimate aspects of salon work, it is unsurprising that research shows clients who have experienced family violence are likely to divulge their experiences to salon workers (Beebe et al., 2018; Divietro et al., 2016)."
2023
‘They Didn’t Want to Upset the Client’: Stalking in Hands-on Occupations
"The findings provide empirical research that often young women who work in this industry are impacted significantly by stalking behaviour. Furthermore, these women find it difficult to assert themselves in these roles due to gender differences, patriarchal standards, and toxic work culture." ​
2023
Vicarious Trauma
"...the trauma she encountered through the people she was taking care of at work was directly impacting her personal life." ​
2023
“Ain't about the money, ain't about the haircut”: Experiences of servant leadership in black-owned barbershops and beauty salons during the COVID-19 pandemic
"...the pandemic impacting their clients’ mental health...adverse mental health impact was also seen on the stylist as a whole. Another beautician revealed the coping strategies she had to employ when dealing with what her clients might divulge in her chair, potentially leading to her own emotional and mental distress."
​
"The barber is kind of a friend … in many ways is a counselor, a sounding board. They’re people that are pretty much at every milestone of your life - you go to the barbershop before you get married, before you have a job interview, graduation, unfortunately funerals, any milestone you could think of people frequent the barbershop and go see their barber."
2021
The Mediating Effect of Grit in the Relationship between Resilience and Job Satisfaction of Hairdressers
"...the grit of hairdressers was found to be higher as the age of the hairdresser was older and as the experience of working in the beauty industry increased. As a result of analyzing the mediating effect of grit between resilience and job satisfaction, resilience has a significant effect on grit, grit has a significant effect on job satisfaction...the industry needs to develop and operate various programs that can improve grit in order to improve the job satisfaction of hairdressers."​
2021
Hairdressers as a source of social support: A qualitative study on client disclosures from Australian hairdressers’ perspectives
"Hairdressing is one of the few non-health professional occupations where workers physically interact with clients, who are often comfortable in confiding private information to them...as informal confidants...clients disclose information about family, health, identity, mental health and women's health.
...blurring role boundaries; behaving like a therapist and, providing a place of safety and advice, while also maintaining confidentiality. Hairdressers reported feeling undervalued, emotionally drained, and in need of support in their role,"
2020
Trauma-informed care and cultural humility in the mental health care of people from minoritized communities,
"Trauma could be considered a public health crisis due to the frequency and effect trauma has on society."